| Power light not on | Power at the outlet | Confirm the wall outlet has proper voltage and correct polarity. |
| Fuse blown | Install a new fuse and check the system for a possible short circuit. |
| Faulty wiring | Inspect internal stove wiring and repair or replace any damaged connections. |
| Coal will not light after several attempts | Fuel problem | Be sure you are using dry, clean, high-quality coal. |
| Dirty stove / chimney | Thoroughly clean the stove and chimney/vent system. |
| Draft problem | Use a draft meter to check draft levels. Adjust so the draft in the stove and
chimney are properly balanced, following the owner’s manual. |
| Faulty combustion blower | Verify the combustion blower is running smoothly and moving adequate air.
Replace the blower if it fails to start or runs poorly. |
| Stove not feeding properly | Fuel obstruction | Make sure nothing is blocking the flow of coal from the hopper to the feeder.
This unit is intended to burn anthracite rice coal. |
| Pusher block | Confirm the pusher block slides freely and is not stuck by rust or fines.
Recheck the feed adjustment setting. |
| Pusher assembly | Inspect the forks on the pusher assembly. They should be straight and spaced
about 1 7/8″–2″ apart. Verify the cam bearing travels correctly in the
pusher assembly and adjust if required. |
| Faulty wiring | Examine wiring to the feed system. Repair as needed and confirm all motors are
plugged into the proper outlets on the timer box. |
| Faulty feed motor | Make sure the feed motor switch is turned ON. When the feed light on the
control box is illuminated, check for voltage at the feed motor. If power is
present and the motor will not turn, replace the feed motor. |
| Stove goes out during maintenance cycle | Timer box settings | Reconfirm the timer/control box settings. Suggested starting values are
“on time” = 4 minutes, “off time” = 12 minutes, “extend time” = 2 minutes.
Refer to the owner’s manual for a full explanation of each setting. |
| One or more motors do not run | Power at the outlet | Check that the outlet supplies the correct voltage and polarity. |
| Faulty wiring | Verify each motor is plugged into the correct receptacle on the timer box and
inspect for loose or damaged wiring. |
| Faulty motor(s) | When the matching light on the timer box is lit, check for voltage at the
motor. If voltage is present and the motor does not operate, replace the motor. |
| Faulty timer box | Inspect wiring inside the timer box and repair as needed. If problems persist,
replace the timer box. |
| Carbon monoxide detector alarming | Draft problem | Install or use a draft gauge and adjust the system so the chimney and stove
draft are properly balanced. See the owner’s manual for guidance. |
| Dirty stove / chimney | Clean the stove passages and chimney/vent thoroughly. |
